Introduction
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Last updated: April 15, 2026
‍This Privacy Policy aims to inform users of the website https://twvgroup.com about how their personal data is collected, used, protected, and about their rights.This website is operated by TWV, a company located at:
620 rue Pierre et Marie Curie, Zone Logisterr A26, 62113 Labourse, France.

DATA CONTROLLER

The data controller is:
TWV – 620 rue Pierre et Marie Curie, Zone Logisterr A26, Labourse, France.To contact us: click here ‍
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DATA PROTECTION OFFICER (DPO)

TWV has appointed a Data Protection Officer (DPO) whom you can contact for any questions related to the protection of your personal data:
DPO – TWVTo contact us: click here ‍

DATA COLLECTED

TWV may collect the following categories of data:
‍Identification data: name, surname, email address, phone number
‍Browsing data: IP address, browser language, pages visited, cookies
‍Professional data: information submitted via forms (applications, quotes, contact requests)
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No sensitive personal data is collected.

PURPOSES AND LEGAL BASES FOR PROCESSING

Responding to contact form inquiries - Legitimate interest or pre-contractual measures
Processing job applications - Pre-contractual measures (Article 6(1)(b))
Handling quote requests - Pre-contractual measures (Article 6(1)(b))
Audience analytics - Legitimate interest or consent (cookies)
Website security and logging - Legal obligation (Article 6(1)(c))
Sending marketing communications - Explicit consent (Article 6(1)(a))
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DATA RECIPIENTS  

The data is accessible only to:Authorized TWV departments (sales, HR, IT)
Technical service providers (hosting, website maintenance, security)
Legal authorities where required by lawTWV’s subcontractors operate under agreements compliant with Article 28 of the GDPR.

DATA TRANSFERS OUTSIDE THE EU

No personal data is transferred outside the European Union.
All data is hosted on servers located within Europe.

DATA RETENTION PERIODS
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Contact forms and inquiries: 3 years after the last interaction
Job applications: 2 years after the last contact with the candidate
Cookies: maximum of 13 months

YOUR RIGHTS  
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In accordance with the GDPR and applicable data protection laws, you have the following rights:
Right of access to your data
Right to rectificationRight to object
Right to erasure
Right to restriction of processing
Right to data portability
You may exercise these rights at any time by emailing: contact@twvgroup.com
‍You also have the right to lodge a complaint with the CNIL: www.cnil.fr

COOKIES AND TRACKING TECHNOLOGIES

TWV uses cookies for technical, analytical, and marketing purposes.
For more information, please refer to our Cookie Policy.
Consent is collected through a banner compliant with CNIL recommendations upon your first visit to the website.

Le consentement est recueilli via un bandeau conforme aux recommandations de la CNIL, dès la première visite du site.

DATA FROM SOCIAL MEDIA (FACEBOOK, LINKEDIN, YOUTUBE)

TWV LOGISTICS manages official pages on Facebook, LinkedIn, and YouTube.
When you interact with these pages (subscription, comments, messages, shares, etc.), your personal data may be processed by:
The relevant platform, as an independent data controller
TWV, as a joint controller, solely for statistical analysis and interaction management

The data concerned may include: your public profile, username, profile picture, and any messages or comments you send us.
Processing is based on TWV’s legitimate interest in developing its communication and responding to requests (Article 6(1)(f) GDPR).
You may exercise your rights (access, objection, deletion, etc.) at any time either with TWV or directly with the relevant platforms (Facebook, LinkedIn, YouTube).

AVAILABLE LANGUAGEs
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This policy is available in: French and English.
In case of any discrepancy, the French version shall prevail.
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